City of Philadelphia    
Records Department    
Unit Survey    



Directions:
This form requests feedback on particular divisions within the Records Department. Please use the pull-down menus to indicate your satisfaction with each division of the Department. If you do not interact or use that Division, please check the "No comment" box on the right side. When you are complete, press, "Next Page" to go to the next page.

Document Recording Division
I have no comments regarding this division.
This unit includes document examination, recording documents related to land transactions, and scanning and indexing documents.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information


Records Management (City Archives)
I have no comments regarding this division.
This unit conserves City records of historical and research value, such as genealogical records and City historical records.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information


Registration Division
I have no comments regarding this division.
This unit includes the following functions:
Reference Room for Land Record Research - maintains historical deed and mortgage information, and property ownership information.
Mapping Room - maintains the City's engineering accurate tax parcel maps.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information


Police Reports Unit
I have no comments regarding this division.
Maintains traffic accident reports, traffic accident photographs, police incident or offense reports, police records checks, fire and/ or emergency medical services and reports of letters of good conduct.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information